Privacy Policy

This Privacy Policy describes how ECO Skin Studio (Helen R Inc), including its officers, employees, affiliates, and authorized representatives (collectively, “ECO Skin Studio,” “we,” “us,” or “our”), collects, uses, shares, and protects personal information when you visit or book an appointment through ecoskinstudio.com (the “Site”). It also describes your rights and choices, and how to reach us with questions.

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the pages you view, what site or search referred you here, and how you interact with the Site. We refer to this as Device Information, collected using:

• Cookies — data files placed on your device, often including an anonymous unique identifier.
• Log files — these track actions on the Site and collect your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

When you book an appointment through the Site, we collect certain information from you directly, including your name, email address, phone number, and payment information, in order to schedule, confirm, and process payment for your visit. We refer to this as Booking Information.

By Personal Information in this Privacy Policy, we mean both Device Information and Booking Information.

We use Booking Information to accommodate the appointment booking, confirmation, and payment process. We also use it to:

• Communicate with you.
• Confirm, cancel, and reschedule your appointments.
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our services.

We use Device Information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

We share your Personal Information with third parties to help us use it as described above — for example, our booking and payment processor, and email or scheduling tools. We use Google Analytics to help us understand how visitors use our Site; you can read how Google uses your Personal Information.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at networkadvertising.org.

You can opt out of targeted advertising using the links below:

• Facebook: facebook.com/settings/?tab=ads
• Google: google.com/settings/ads/anonymous
• Bing: Bing Ads personalized-ad settings

You can also opt out of some of these services through the Digital Advertising Alliance’s opt-out portal at optout.aboutads.info.

If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us. If you are a European resident, we note that we process your information to fulfill any booking you make through the Site, or otherwise to pursue our legitimate business interests listed above. Your information will be transferred outside of Europe, including to the United States.

When you book an appointment through the Site, we maintain your information for our records unless and until you ask us to delete it.

ECO Skin Studio does not “sell” any customer information. Certain information, like IP address, browser type, and email, might be used and shared with our marketing tools for the purpose of advertising. If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding our disclosure of your personal information to third parties for their direct marketing purposes. We also provide a cost-free way to opt out of us sharing your information with third parties that do not share our brand name, where the third party would use it for their own direct marketing.

If you are a California resident under the age of 18 and a registered user of any site where this policy is posted, California Business and Professions Code Section 22581 permits you to request removal of content or information you have publicly posted. This does not ensure complete or comprehensive removal, and the law may not require removal in every circumstance. To make a request, email [email protected] with the reference “Request for California Privacy Information” in the subject line, or write to the address below. Under California law, businesses are only required to respond to a request once per calendar year, and we may not respond to requests submitted elsewhere.

The Site is not intended for individuals under the age of 18.

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

If you wish to know what information about you is stored in our records, want to unsubscribe from marketing communications, or want your personal information deleted, contact us by phone at (772) 202-8662, WhatsApp at (305) 713-7745, email at [email protected], or by mail:

ECO Skin Studio
2138 NE 123rd Street
North Miami, FL 33181